Two years ago we opened our Chinese branch office in Songjiang, a district in the southwest of Shanghai. The aim was to be closer to our Chinese and Asian customers with our comprehensive service offering. It makes regular maintenance work easier. And, if worst comes to worst, repairs can be carried out much faster to keep downtimes of the machine or entire system as short as possible. Two years on, the service business is well-established and continues to pick up speed.
Efficient und professional – two current examples
Recently, BUSS Shanghai engineers completed the repair and maintenance of a carbon black masterbatch R&D lab machine’s gearbox for a world-renowned carbon black masterbatch manufacturer in our Songjiang workshop (see photo). From the on-site disassembly of the gearbox to the on-site installation and start-up after maintenance, the service quality, professional skills, and service attitude of BUSS Shanghai’s engineers were commended by our customer.